Turn more enquiries into booked appointments.
Private clinics, physiotherapy, aesthetics, hearing, eye care and wellbeing. Track enquiries by service and campaign, and see where patients fall away.
How Call Tracked helps private clinics
- See enquiries by service, campaign and clinic
- Spot booking calls that did not end in an appointment
- Route calls to the right clinic or team automatically
- Recording controls built for sensitive conversations
Self-funding patient asking about physiotherapy for a knee injury. Asked about evening appointments. Booked Thursday at 6pm.
From enquiry to appointment
Private patients often ring several clinics to compare prices and availability. Lead scoring and outcome tags show how many enquiries become bookings by channel and by service, and missed-opportunity alerts flag callers who asked about an appointment and were not offered one.
Multi-clinic groups
Give each clinic its own local numbers and routing, and compare answer rates and booking rates across sites. See multi-location tracking.
Handling sensitive calls
Health information is special category data under UK GDPR. You choose which numbers are recorded, keep retention as short as suits you, and restrict who can listen. We act as your data processor under a data processing agreement.
Can we exclude clinical lines from recording?
Yes. Recording is set per number, so you can record enquiry lines and leave clinical lines unrecorded.
See your first tracked call today.
14 days free, no card needed. Start with two numbers, and all six when you add a card. Most people are set up within ten minutes.