Set up for how your industry actually takes calls.
Templates with the right tags, AI outcomes and reports for your sector, ready on day one. Pick yours.
How Call Tracked helps trades
Most trade work still starts with a phone call, often while you are on a job. Track every directory, the van and your Google listing, and stop losing callers to the next firm on the list.
- A number for each directory, the van and Google Business Profile, so you know which listings to keep paying for
- Missed-call text-back keeps the lead warm until you can ring back
- AI flags emergencies and quote requests so you call those back first
- Recordings settle disputes about what was agreed on the phone
Emergency. Leak under the kitchen sink, water off at the mains. LS6. Wants someone today. Found you on Google Maps.
How Call Tracked helps home improvement firms
Windows, doors, kitchens, bathrooms, solar, heat pumps and extensions. Long sales cycles and big tickets mean knowing which channel brings the buyers matters more than ever.
- Revenue tracking ties signed contracts back to the first call and the channel that started it
- Lead scoring separates serious buyers from early researchers
- Customer journeys show the pages and visits behind each enquiry
- Qualified calls go to Google Ads and Meta so campaigns find more buyers
Interested in an air source heat pump for a 3-bed semi in Harrogate. Asked about the Boiler Upgrade Scheme grant. Wants a survey next week.
How Call Tracked helps law firms
Conveyancing, family, personal injury, employment and private client. Track enquiries by practice area and see which channels bring work worth taking on.
- AI tags each call by practice area and likely matter type
- Separate numbers for comparison sites, referral partners and paid search
- Recording retention and access settings to fit your firm's policies
- Missed-call alerts so new enquiries are never left until tomorrow
New enquiry. Remortgage and transfer of equity, sale agreed. Asked for a fixed-fee quote by email. Came from the conveyancing advert.
How Call Tracked helps dental practices
Implants, Invisalign, cosmetic and new private patients. See which campaigns bring the enquiries you want, and stop losing callers at busy times.
- See new patient calls by campaign and treatment interest
- Answer-rate reports by hour show when reception needs cover
- Missed-call text-back with your online booking link
- AI tags treatment interest so you can see demand for each
New patient asking about implant costs and finance. Booked a free consultation for 21 November. Came from an Instagram advert.
How Call Tracked helps private clinics
Private clinics, physiotherapy, aesthetics, hearing, eye care and wellbeing. Track enquiries by service and campaign, and see where patients fall away.
- See enquiries by service, campaign and clinic
- Spot booking calls that did not end in an appointment
- Route calls to the right clinic or team automatically
- Recording controls built for sensitive conversations
Self-funding patient asking about physiotherapy for a knee injury. Asked about evening appointments. Booked Thursday at 6pm.
How Call Tracked helps garages and dealers
Independent garages, bodyshops, tyre centres and dealerships. Separate sales from service, see which marketplace listings work and route each call to the right team.
- Route sales and service calls to different teams
- A number on each marketplace listing so you see which drives enquiries
- AI picks out make, model and registration where mentioned
- Answer-rate reports for the sales floor and the workshop
Sales enquiry. Asked if the 2021 Golf is still available, has a part exchange. Wants to view on Saturday. From AutoTrader.
How Call Tracked helps agents
Sales and lettings, independents and networks. Track valuation requests from boards, portals, leaflets and local ads, and never miss a landlord enquiry.
- A number on every board design and leaflet drop
- Separate tracking for sales and lettings enquiries
- AI tags valuation requests and flags landlords
- Branch league tables for answer rate and valuations
Valuation request. Three-bed semi, thinking of selling in the new year. Saw your board on the next street.
How Call Tracked helps hospitality
Hotels, restaurants, pubs, wedding venues and event spaces. See which listings and campaigns bring the big-ticket enquiries, and catch the calls you miss at busy times.
- Numbers for each wedding directory and booking platform
- AI pulls out the date, party size and budget
- Route event enquiries straight to the events team
- Missed-call text-back with your booking link during service
Wedding enquiry. June 2027, around 120 guests, ceremony and reception. Wants a show-round. From a wedding directory.
How Call Tracked helps financial services firms
Mortgage brokers, IFAs, insurance brokers and lenders. Attribute enquiries to campaigns and introducers, with recording, retention and access controls built in.
- A number per introducer, comparison site and campaign
- Long retention options with every access logged
- AI tags product interest such as remortgage, protection or pensions
- Calls logged against clients in your CRM automatically
First-time buyer, agreed in principle elsewhere, wants advice on a 95% mortgage. Asked about evening appointments. From an introducer.
How Call Tracked helps education providers
Private schools, colleges, universities, training providers and driving schools. See which campaigns bring the right students, and follow up every enquiry before the course fills.
- Numbers per course page and campaign
- Calls and form enquiries in one report
- AI tags course interest and funding questions
- Reports by intake period
Asked about the Level 3 electrical course starting in January and whether it can be funded. Came from a Facebook advert.
How Call Tracked helps recruiters
Recruitment agencies and in-house teams. Track candidate and client calls by job board, campaign and advert, and route each to the right consultant.
- A number per job board and campaign
- Separate candidate and client enquiries automatically
- Route calls to the consultant handling that role
- Calls and summaries logged in your CRM
New client. Logistics firm in Wakefield needs four warehouse operatives from Monday, ongoing. Asked about rates. From Google Ads.
How Call Tracked helps multi-site businesses
Franchise networks, groups and businesses with several branches. Local numbers and routing for every site, with head office reporting and branch league tables.
- A number per branch per channel, set up in bulk
- Answer-rate and conversion league tables across branches
- Roll-up and branch-level reports on a schedule
- Branch managers see only their own calls
Booking for Saturday at the Harrogate branch. Caller first tried York, which did not answer. Flagged for the area manager.
Industry guides
Call tracking for trades and home services
Most trade work still starts with a phone call, often while you are on a job.…
Read the guide →Call tracking for home improvement
Windows, doors, kitchens, bathrooms, solar, heat pumps and extensions. Long sales cycles and big tickets mean…
Read the guide →Call tracking for legal
Conveyancing, family, personal injury, employment and private client. Track enquiries by practice area and see which…
Read the guide →Call tracking for dental
Implants, Invisalign, cosmetic and new private patients. See which campaigns bring the enquiries you want, and…
Read the guide →Call tracking for private healthcare
Private clinics, physiotherapy, aesthetics, hearing, eye care and wellbeing. Track enquiries by service and campaign, and…
Read the guide →Call tracking for automotive
Independent garages, bodyshops, tyre centres and dealerships. Separate sales from service, see which marketplace listings work…
Read the guide →Call tracking for estate and letting agents
Sales and lettings, independents and networks. Track valuation requests from boards, portals, leaflets and local ads,…
Read the guide →Call tracking for hospitality and venues
Hotels, restaurants, pubs, wedding venues and event spaces. See which listings and campaigns bring the big-ticket…
Read the guide →Call tracking for financial services
Mortgage brokers, IFAs, insurance brokers and lenders. Attribute enquiries to campaigns and introducers, with recording, retention…
Read the guide →Call tracking for education and training
Private schools, colleges, universities, training providers and driving schools. See which campaigns bring the right students,…
Read the guide →Call tracking for recruitment
Recruitment agencies and in-house teams. Track candidate and client calls by job board, campaign and advert,…
Read the guide →Call tracking for franchises and multi-site
Franchise networks, groups and businesses with several branches. Local numbers and routing for every site, with…
Read the guide →An agency with clients in all of these?
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