MOTs, services and sales, tracked by source.
Independent garages, bodyshops, tyre centres and dealerships. Separate sales from service, see which marketplace listings work and route each call to the right team.
How Call Tracked helps garages and dealers
- Route sales and service calls to different teams
- A number on each marketplace listing so you see which drives enquiries
- AI picks out make, model and registration where mentioned
- Answer-rate reports for the sales floor and the workshop
Sales enquiry. Asked if the 2021 Golf is still available, has a part exchange. Wants to view on Saturday. From AutoTrader.
Sales and service are different businesses
A dealership's sales calls and workshop calls come from different channels and need different people. Give each its own numbers and routing, and report on them separately. You will see what each marketplace listing and campaign brings to each side of the business.
Marketplace listings
Vehicle marketplaces are often the biggest marketing cost for a used car dealer. A tracking number on each listing shows exactly how many calls each one produces, so you can compare platforms properly.
Workshop capacity
Answer-rate reports show when the workshop phone goes unanswered. Missed-call text-back can point callers to online MOT booking.
Can we track calls for each vehicle?
For marketplaces that show your number per listing, use a pool of numbers and we will record which listing each call came from.
See your first tracked call today.
14 days free, three numbers included, no card needed. Most people are set up within ten minutes.