Call tracking for dental

Fill the diary with the treatments that grow the practice.

Implants, Invisalign, cosmetic and new private patients. See which campaigns bring the enquiries you want, and stop losing callers at busy times.

A report showing calls by channel, with Google Ads at the top, plus answer rate and cost per lead. The report can be emailed each month.Calls by channel412Google Ads128Google Business Profile96Organic search84Facebook41Van and leaflets37Checkatrade26Answer rate 91%Cost per lead £14Emailed monthly

How Call Tracked helps dental practices

  • See new patient calls by campaign and treatment interest
  • Answer-rate reports by hour show when reception needs cover
  • Missed-call text-back with your online booking link
  • AI tags treatment interest so you can see demand for each
Channels we usually track
Google AdsGoogle Business ProfileFacebook and InstagramOrganic searchPractice signageReferral sites
AI outcome tags, ready set up
New patientImplantsInvisalignEmergencyBookedExisting patient
EXAMPLE AI SUMMARY

New patient asking about implant costs and finance. Booked a free consultation for 21 November. Came from an Instagram advert.

Reception is the bottleneck

Practices often spend heavily on treatment campaigns and then lose a share of enquiries because reception is busy with patients at the desk. Answer-rate reports show exactly when calls go unanswered, by hour and day, so you can plan cover around them. Missed-call text-back sends your booking link to anyone who could not get through.

Treatment-level reporting

AI tags calls by the treatment the caller is interested in. You can see whether the Invisalign campaign is producing Invisalign enquiries or mostly general check-up calls, and what each treatment enquiry costs to win.

Patient privacy

Calls to a practice can include health information, so treat recordings carefully. Choose which lines are recorded, keep retention short, and limit listening to the people who need it. Every access is logged.

Can we track calls from our practice management system?

Bookings can be added to calls by hand or through our API, so you can see which channels bring patients who actually book.

See your first tracked call today.

14 days free, no card needed. Start with two numbers, and all six when you add a card. Most people are set up within ten minutes.