Know which marketing brings the matters you want.
Conveyancing, family, personal injury, employment and private client. Track enquiries by practice area and see which channels bring work worth taking on.
How Call Tracked helps law firms
- AI tags each call by practice area and likely matter type
- Separate numbers for comparison sites, referral partners and paid search
- Recording retention and access settings to fit your firm's policies
- Missed-call alerts so new enquiries are never left until tomorrow
New enquiry. Remortgage and transfer of equity, sale agreed. Asked for a fixed-fee quote by email. Came from the conveyancing advert.
Not all enquiries are equal
A conveyancing quote request and a complex family matter are worth very different amounts to a firm, and they come from different channels. Call counts alone hide that. Lead scoring and practice area tags show you which marketing brings the work you want, and which mostly brings questions you cannot help with.
Speed wins instructions
People looking for a solicitor often contact several firms. The first to respond well usually gets the instruction. Missed-call alerts and text-back make sure a new enquiry at 5.45pm is not left until the next morning.
Confidentiality
Calls to a law firm can contain sensitive information. You decide which numbers are recorded, who can listen, and how long recordings are kept. Every listen and download is logged. Recordings are stored in the UK. See security and GDPR.
Does call tracking work for referral partners?
Yes. Give each estate agent, accountant or broker who refers to you a dedicated number and you can see exactly how much work each relationship brings.
See your first tracked call today.
14 days free, no card needed. Start with two numbers, and all six when you add a card. Most people are set up within ten minutes.