Call tracking for hospitality and venues

Bookings and event enquiries from every listing.

Hotels, restaurants, pubs, wedding venues and event spaces. See which listings and campaigns bring the big-ticket enquiries, and catch the calls you miss at busy times.

A phone shows a missed call. Four seconds later the caller receives a text saying sorry we missed you, we will call back within the hour, and they reply with details of the job.Missed call07700 900 361You were up a ladder4sSorry we missed you.We are on a job andwill call you backwithin the hour.Great, thanks. It is aleaking radiator.

How Call Tracked helps hospitality

  • Numbers for each wedding directory and booking platform
  • AI pulls out the date, party size and budget
  • Route event enquiries straight to the events team
  • Missed-call text-back with your booking link during service
Channels we usually track
Wedding directoriesGoogle Business ProfileInstagramBooking platformsWebsiteLocal magazines
AI outcome tags, ready set up
WeddingPrivate hireTable bookingCorporate eventComplaint
EXAMPLE AI SUMMARY

Wedding enquiry. June 2027, around 120 guests, ceremony and reception. Wants a show-round. From a wedding directory.

The calls that pay for the year

A single wedding or corporate booking can be worth more than weeks of table bookings, and those enquiries often arrive by phone. Wedding directories and event listing sites charge significant annual fees. Tracking numbers show which ones bring enquiries worth having.

Busy during service

The phone rings most when everyone is busy. Missed-call text-back replies with your booking link, and event enquiries can be routed to the events team or to voicemail with a transcript emailed to them.

Details captured for you

AI summaries pick out the date, guest numbers and budget from each event enquiry, so the events team can reply with availability without listening to the call.

Can we use it for table bookings too?

Yes. Most restaurants and pubs use a website number and a Google Business Profile number to see which drives bookings, with text-back pointing missed callers to online booking.

See your first tracked call today.

14 days free, three numbers included, no card needed. Most people are set up within ten minutes.