A number per branch, one view of everything.
Give every location its own local numbers, routing and reports, while head office sees the whole picture and compares branches fairly.
Built for groups, franchises and networks
Running several branches brings questions a single business never has. Which locations miss the most calls? Is the new branch getting its share of enquiries? Are local campaigns working, or is head office advertising doing the heavy lifting? Multi-location tracking answers them.
What you get
- Local numbers per branch. Each location gets numbers in its own area code for its Google Business Profile, website location page and local marketing.
- Location-aware website numbers. Location pages on your site show that branch's numbers, so calls are credited to the right place.
- Routing per branch. Each location has its own opening hours, ring groups and overflow.
- League tables. Compare answer rates, calls, leads and conversions across branches.
- Roll-up reporting. Head office sees every branch together, by region or by brand.
- Permissions. Branch managers see their own location. Area managers see their region.
Bulk tools
Add locations from a spreadsheet, buy numbers for every branch in one go and apply routing and tag templates across all of them. Changes to a template update every branch that uses it.
Frequently asked questions
Do franchisees need their own accounts?
They can have their own logins inside your account, seeing only their location. Billing stays with head office, or can be split per location.
Which plan do I need?
Pro covers multi-location tracking. For larger networks we offer custom plans. Talk to us.
Works hand in hand with
All features →Ads conversion tracking
Qualified calls are sent back to Google Ads, Microsoft Ads, Meta and GA4 as conversions, matched to the click that caused them. Your bidding learns from real enquiries, not just form fills.
API and webhooks
A REST API and real-time webhooks give developers every data point we hold on a call: source, journey, recording, transcript, summary, score and tags.
Dynamic number insertion
One line of code swaps the phone number on your website based on where each visitor came from. When they call, you know the source, the campaign and even the keyword.
Tracking numbers
Pick numbers in your own area code for Google Business Profile, directories, print, vehicles and radio. Every call forwards to your phone and is logged against the channel that number belongs to.
See your first tracked call today.
14 days free, three numbers included, no card needed. Most people are set up within ten minutes.